FREQUENTLY ASKED QUESTIONS

Yes UrbanKickzHouston sells only 100% authentic product. We do not accept fakes or counterfeits. We guarantee the authenticity of every item we sell, as we have in-house authentication specialists who inspect all product that is taken in and put up for sale.

Absolutely! Feel free to reach out to me on Instagram, and I'll be more than happy to process your order using Zelle or Cash.

Yes, local pickup is available at check out. Select pick up at checkout instead of shipping. Please reach out to us via Instagram for more information and to arrange pickup.

Yes, we do offer delivery. Please reach out to us on via instagram for more information and to arrange a delivery.

Yes, we offer worldwide shipping. Please note that shipping times may vary depending on your location.

Orders typically ship within 1-3 business days. Domestic delivery takes 1-3 days after shipment. International shipping times may vary. You will receive a tracking number via email to monitor your shipment's progress.

ALL SALES ARE FINAL

No refunds or exchanges.

Before completing your purchase, please verify the correct item and size have been selected.

Refunds are ONLY processed based on fulfillment errors on our end, such as items being out of stock or incorrectly shipped.